Frequently asked questions
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How Do We Grade?
Acceptable Condition (1–5/10)
These items show significant cosmetic wear from extensive use. Expect heavy scratches, scuffs, dents, cracks (non-structural), label damage, fading, discoloration, yellowing, residue, or other visible imperfections. Original packaging, manuals, or inserts may be missing unless stated otherwise.
Cosmetic condition is reflected in the price. Despite the wear, all items are fully tested, functional, and ready to play unless clearly noted.
Best suited for gamers who prioritize gameplay over appearance and want the most affordable way to jump back into the action.
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Good Condition (5–10/10)
These items range from lightly used to very well-kept. Some may show minor signs of wear such as light scratches, small scuffs, or slight label wear, while higher-end examples may appear nearly new.
All products are fully tested and confirmed working unless otherwise stated.
A dependable choice for gamers who want solid condition, fair pricing, and gear that’s ready to play.
If you want, we can tighten the wording even more so it feels ultra-clean and premium for the website.
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Mint Condition (Coming Soon)
For now, this is how we grade our inventory. Our plans are to officially add “Mint Condition” by the end of March.
Our future Mint inventory will represent the highest standard at Unvaulted Games. These items will be in near-perfect to like-new condition, showing little to no signs of wear. Expect pristine labels, clean surfaces, minimal handling marks, and complete packaging when applicable.
Every item will be thoroughly inspected and fully tested to ensure top-tier quality.
Perfect for collectors and gamers who want the absolute best condition available.
How much does shipping cost?
We offer $20 flat-rate shipping anywhere in Canada, Orders over $200 qualify for FREE shipping (Canada only). Simple, transparent, and no surprises at checkout.